Optimization of IT costs and operational risks
Simple cost cutting is no longer the answer. In order to increase efficiency and achieve better results, you need to look for better technological solutions. The growing complexity of IT environment and the increasing number of tasks, combined with limited budgets and staff shortages, can be addressed only by using advanced solutions and services offered by trusted partners. Be proactive and improve service quality while reducing costs and risk.
Challanges
- How to automate infrastructure discovery and monitoring processes and ensure license compliance and business continuity?
- How to control the existing infrastructure and maintain high levels of IT security when facing growing complexity and heterogeneity of IT environments together with the widespread adoption of DevOps and cloud computing?
- How to get a complete picture of the situation and know the components involved in the delivery of business services?
- How to reduce operational risks and ensure business continuity to survive in an increasingly competitive market?
- How to monitor the usage of installed software and make more efficient use of licenses purchased while making better use of the available infrastructure?
- How to reduce the risk of penalties for failure to comply with license terms in the case of an audit?
Answers
- Automation means risk reduction and cost optimization.
- End-to-end IT solutions delivered as services ensure full transparency and higher security levels while eliminating what is referred to as shadow IT.
- A set of comprehensive management services translate into cost rationalization and opens new possibilities for developing your environment.
- Verified configuration management processes and a complete control over related databases.
- Better usage of software licenses purchased, greater control over the IT investment budget.
- Full control over the infrastructure and software licenses used in the company.
Solution
Operational support with Service Desk
The use of automated tools that implement and monitor efficient processes enables cost optimization. As part of these services, processes are analyzed and described and are subsequently optimized or redesigned from scratch. The tools and processes are implemented as a next step. Finally, tool functions are modified or new functionalities are developed in line with the changing needs.
Operational risk management based on license compliance and IT infrastructure discovery and monitoring
Verification and implementation of configuration management processes and of processes which rely on information collected this way, with the elimination of operational risks as the ultimate outcome.
IT-as-a-service model
End User Computing as a Service means a service delivered as an end-to-end solution: a computer workstation together with comprehensive support during the agreement term (including installation, configuration, productivity applications, maintenance and user support, i.e. helpdesk).
Managing the costs and lifecycle of user terminals
A set of comprehensive services including: determining the needs; designing the solutions; investment planning and optimization; configuration of terminals for operation in an IT environment; solution implementation and optimization; maintenance; replacing the devices with new ones; and disposal of old hardware.
Experience
See also
